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Services
Software Development
Application Development
Application ReEngineering
Application Maintenance
Web Development
Website Designing
Website Maintenance
Logo & Flash Banner Designing
Shopping Cart Development
E-Learning
Customer Support Services
24 x 7 Call Center Services
24 x 7 Live Chat Support Service
24 x 7 Email Management Support
Online Marketting
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PPC Ad Maintenance
Viral Marketing Management
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Customer Support Services

        Mouglesoft offers 24x7 customer support services to meet your business needs. Mouglesoft’s call centre provides inbound services and customer care as well as outbound customer care and telemarketing services.

With toll free telephone and fax numbers, Mouglesoft’s call centre will reduce the costs of your IT department and deliver quality support to your customers with its inbound services and customer care. We are here 24x7 to facilitate the resolution of your customers’ queries whether they be product related, billing related or whether they are related to a new or previous order. In addition, Mouglesoft can forward the message to the appropriate person at your company, provide event scheduling as well as help desk services. Mouglesoft has integrated each of these offerings with our Interactive Voice Response network and our well-trained, professional and highly motivated customer service representatives. Mouglesoft will also provide you with comprehensive reports on the daily activities related to your business so that you may analyze the performance of your products and services – an essential tool for your growing business.

Mouglesoft’s outbound customer care and telemarketing services will provide your company with the resources and flexibility to continue to grow. Mouglesoft will promote and/or sell your products and services whether or not you provide us with a target list. Mouglesoft’s outbound call centre can also handle appointment scheduling and debt collection services. In addition, Mouglesoft can employ our professional customer service representatives to take customer satisfaction surveys as well as perform traditional market surveys.

Whatever business your company is in, Mouglesoft’s call centre will provide you with the services you need to grow. We are here 24x7 and with toll free telephone and fax lines, Mouglesoft is the solution for all of your company’s customer support service needs.

Toll free Telephone and Fax Numbers

In this day in age where costs for businesses are skyrocketing, it is imperative that your customers be able to contact you in the most cost-effective manner possible. It is not always good business to have only email and live chat support. Sometimes, customers demand they speak to a live person. As such, Mouglesoft staffs its call centre to take your customers’ calls when and if they want to talk to a person. And we do so using toll free telephone and fax numbers. The advantages are threefold. First, your customers do not have to pay every time they need to call your company. Second, Mouglesoft is here 24x7 so your customers can contact us any time of the day or night. Lastly, your business does not have to pay for its own costly dedicated 800 numbers. Mouglesoft will provide your company with toll free phone and fax numbers that cost much less than your average number. And again, we will man those lines 24x7.

Whatever your company’s needs, Mouglesoft’s help desk will provide the support and services your customers want and, indeed, expect. This is our commitment to you, to your business and to your customers.


 
 
 
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