Mouglesoft provides a world-class help desk to facilitate technical support for all your products and services. Including live chat as well as email support and management, Mouglesoft has the tools and the people to meet your business needs.
Live Chat Support
Mouglesoft uses the latest in advanced technologies for its live chat support feature. Customizable to meet your company’s specifications. Mouglesoft’s live chat offers your customers the one on one personal touch they want from help desk personnel. In addition, Mouglesoft’s stable of professionals are highly motivated and highly skilled as well as being trained to deal with the most difficult questions. The online chatting option is available through any application including your company’s web based shopping cart. Providing order and product support or technical support when your customers need it most. Mouglesoft’s live chat system is also highly customizable. For instance, when your customers log on, they can be prompted with a message of your choosing. Mouglesoft can also provide you with a report of your customers’ locations by interpreting their IP address. Such valuable data will assist your company in determining where the majority of your customers are located and where you will benefit most from marketing and sales services.
